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1. You may have to file a police report for the other insurance to do anything - your insurance may be able to advise. That would turn it into a hit-and-run if the other party continues to deny wrongdoing. Who knows how it shakes out though.
2. Stories like this make me glad I coughed up for front/rear dashcams. My wife was hit while parked (bumper, fender) to remind me I had been planning on dashcams since we moved into the city, but one deductible covers the cost. She had to file a police report, but we've done nothing so far since it'd be our cash and the car is 9yrs old... we'll see.
We now have a pair of Street Guardian SGZC12RC each - custom mount in both cars, and very very discrete (which is key in Chicago, IMO.) Always-on, battery drain protection, and set pretty sensitive. Fortunately, they've not paid for themselves (though the racing footage is actually quite useful for me too.)
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