Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community - FT86CLUB - View Single Post

KraftWerks · 03-14-2014, 01:10 PM

@Zach3794, we're not here for trouble or drama.

Our post was deleted because we were speaking about our product and were not "vendors" at the time the post was put up, no big deal, the forum has bills that need to be paid, we understand that. Here is the post that was removed, it was ONLY posted to help inform the community:

We’re going to try to answer as many questions as possible as simply as possible. Kraftwerks is the result of over 19 years of high-performance parts manufacturing experience, the last thing we would do is “rush” a kit to market, that being said there is always urgency and excitement behind our products.

Regarding the tune, as always there are improvements and modifications as time goes by, we are looking into this and will have more information shortly. We have no need to participate in the assumptions or finger pointing here, whatever the case people are making great power with the Kraftwerks kit and we like that!

Kraftwerks has been taking notes and would like everyone to know we recognize a few things we can improve for the BRZ/FRS community. Out of the many kits sold we might have had a few kits missing some small components, we’re working on improving our packaging system. Please understand your kit is hand packed by Kraftwerks staff members and sometimes us humans can miss things, we apologize for that.

Updates:
-Improved instructions coming shortly with FRS bumper modification requirements, improved oil line routing and a revised reservoir mounting location.
-Customers wanting the quiet tooth idler pulley will receive the new component at no charge, call tags will be issued when the new cog pulley has arrived. We are expecting to have them headed to customers doors by March 28th - please contact us with shipping address at support@kraftwerksusa.com.
-FRS/BRZ Oil Cooler Kits should be available in 5-6 weeks, contact us for target pricing.

While we try to do the best we can, things do not always go our way, we want to make sure every customer is taken care of in a timely manner. Please feel free to contact us so we can make it right.

03-14-2014, 01:10 PM	#545
KraftWerks Senior Member Join Date: May 2013 Drives: Kraftwerks BRZ Location: SoCal Posts: 325 Thanks: 165 Thanked 327 Times in 166 Posts Mentioned: 138 Post(s) Tagged: 1 Thread(s)	@Zach3794, we're not here for trouble or drama. Our post was deleted because we were speaking about our product and were not "vendors" at the time the post was put up, no big deal, the forum has bills that need to be paid, we understand that. Here is the post that was removed, it was ONLY posted to help inform the community: We’re going to try to answer as many questions as possible as simply as possible. Kraftwerks is the result of over 19 years of high-performance parts manufacturing experience, the last thing we would do is “rush” a kit to market, that being said there is always urgency and excitement behind our products. Regarding the tune, as always there are improvements and modifications as time goes by, we are looking into this and will have more information shortly. We have no need to participate in the assumptions or finger pointing here, whatever the case people are making great power with the Kraftwerks kit and we like that! Kraftwerks has been taking notes and would like everyone to know we recognize a few things we can improve for the BRZ/FRS community. Out of the many kits sold we might have had a few kits missing some small components, we’re working on improving our packaging system. Please understand your kit is hand packed by Kraftwerks staff members and sometimes us humans can miss things, we apologize for that. Updates: -Improved instructions coming shortly with FRS bumper modification requirements, improved oil line routing and a revised reservoir mounting location. -Customers wanting the quiet tooth idler pulley will receive the new component at no charge, call tags will be issued when the new cog pulley has arrived. We are expecting to have them headed to customers doors by March 28th - please contact us with shipping address at support@kraftwerksusa.com. -FRS/BRZ Oil Cooler Kits should be available in 5-6 weeks, contact us for target pricing. While we try to do the best we can, things do not always go our way, we want to make sure every customer is taken care of in a timely manner. Please feel free to contact us so we can make it right.