Quote:
Originally Posted by Tirewarmer
Wasn't the technician. It was the service Manager that I spoke to.
I have another dealer that I can go to that I personally know the Service Manager at. It's a longer ride, but that is plan B.
There was not talking to this Service Manager. I work with people everyday in situations like this. It wasn't going to go anywhere productive with this guy. I paid for a vehicle with a warranty, part of his job is to provide the service end of that warranty.
I did speak with two other service people at this dealer. Without getting too specific, the Service Manager is new, formerly worked with Porsches, and may believe that working with Subarus is beneath him.
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Ah, that's enlightening. Didn't mean to rustle anyone's jimmies. I just interpreted the situation wrong.