Good Dealership for Service (SoCal)
 

I think this should be stickied...

anyone have a good experience with a dealership in SoCal for services?



Location:

Who you dealt with:

Contact info:

mod friendly (y/n):

Services done for you:



I'm going into my first service soon, and just wanted to see who I could go to LOCALLY. I live in Santa Monica area, so I am thinking of going there, but traditionally, with my other cars (different brands), SaMo dealerships aren't the greatest. (Santa Monica Nissan scratched my brand new GTR). But, I don't know if I should drive all the way back to SD to get my FRS serviced (although I love any excuse to go back n visit).

Negative experiences should be shared as well, as it could be helpful for which dealerships to avoid. I'm guessing that dealership SERVICE is different than SALES depts., but maybe not always :mad0259:

Toyota/SCION of Carlsbad has nice and friendly sales staff. I have not seen any markups the past several times I've visited their site to browse around. If you tell them you're just browsing, they generally leave you alone.

I dealt with Henry the last time I was there, he was well mannered and very helpful and curteous. I talked with Lisa on the phone before heading over and she was rather upbeat. Probably because she was selling the base FRS I wanted and was gonna mod.

Great idea op

Im from the SGV and i am also looking for a dealer that is mod friendly!

Maybe I was unclear, but there already is a thread for dealership PURCHASING... I want a thread started for SERVICE as in MAINTENANCE for your FRS...

Hope I made things clear.

Good idea, i was thinking of doing this in the later years but for modification shops, customization, etc.

Location: Power Toyota Cerritos

Who you dealt with: Chris Carrillo

Contact info: 562-402-2783

mod friendly (y/n): NA

Services done for you: chirp noise fix (fuel pump assembly fix/replace)

I'm going to just get my service and (hopefully) get crickets exterminated by Santa Monica... I'm also reporting all the other problems I'm having even though there doesn't seem to be a fix for it yet... like the passenger window switch not always working, window screech, clutch rattle when depressed... etc.

Wish me luck! Hope I can get this done before SEMA!

i have all those issues too! :(

You can't beat Longo Toyota in El Monte, I go there every time, there are only a few people there that work on FR-S' and they're all my buddies so i trust them...great service and sales too

Ugh... yeah???... I hate this... I have to drive to Thousand Oaks to service my G35 (free oil changes for life). Drive to Duarte for GTR (mod friendly)... now I gotta drive to Long Beach for the FRS... :mad0259:

Why does West LA have so many nice cars, when all the dealerships can't even service them properly? Still waiting on a phone call from Santa Monica, it's been 2 days since they said they'd call me.

I had a very good experience at Toyota/Scion of Hollywood. I had the cel issue taken care of there. They handled the situation very well. I plan on going there for service in the future.

Location: Santa Monica Scion / Toyota

Who you dealt with: Katie

Contact info:

mod friendly (y/n): sorry no!

Services done for you: oil change and oil filter... if you want great service from people who are willing to look into what you need, go to them. HOWEVER, they haven't serviced many FRS (I DO live in the Prius capital of LA though)... so they have good service in general. They took awhile (3 hrs+), but car felt really good after the oil change (I was at 3500). They haven't been caught up to date with all my problems though, so I'll probably have to go somewhere else. And Katie said, frankly, that they weren't mod friendly.

Bump. Had another oil change at Santa Monica and need to get a bunch of TSBs done but they don't seem to give a shit about calling me back. Or ordering the parts for their own recalls. Any one have any experiences to share?

i need to find a dealership that's lowered friendly... i'd assume longo would be okay for that but its so far...