CounterSpace Garage (CSG) Feedback & Suggestion Thread
 

We are a company run by enthusiasts for enthusiasts. How can we improve our services to earn your business? Earning your business allows us to continue enjoying our passion of building and driving cars, and give back to the community in the form of information, testing results, and reviews. Please be honest and upfront as we want you to provide us genuine feedback. We like to be proactive with our practices and services to the community. :thumbsup:

Send me free shit.

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I find that the left side of the website is a bit busy. Loads of thing to choose from.

Just some little organizing of the website can go a long way.

Took me a while to find my brake pads.

But i'll come back...i always come back.

@CounterSpace Garage is the place to go to for any items from Mackin including most high end JDM wheels such as Volks and Advans. I ordered my Advan Center Caps and RAYS lugnuts for my BRZ from them and they provided excellent customer service letting me know what my options were and getting me a great price. I knew I wanted Volks for my new M3, so I contacted them again, and they again provided great customer service letting me know what Mackin had in stock and getting me a great price on a set of TE37SLs and another set of RAYS lugs. They packaged them personally instead of just drop shipping them from Mackin as well.

I don't have experience with them in a purchasing stand point but they spent their time talking to me about what is the best route to go with on my set up and what they recommend for me to get, not the most expensive but the one that will work out for me. I wish I couldve done business with them but I had unexpected circumstances occur (girlfriend spontaneously wanting to go to disneyworld) lol... If I do pull the trigger and purchase the other items I need I will certainly hit them up.

You should make either /products or /blog your landing page. And populate your (empty) blog with the gear reviews, guides and how-to's from the forum (basically copy and paste).

Should make you more visible on Google, increase sales, and will also make it easier for me to find your articles whenever I want to read them again :)

You've got lots of track videos on YouTube (some with commentary/instruction), put them on your blog or under /videos too!

CGS crew are the best

Ordered 5x RPF1s from CSG and they were great. One wheel is still in UPS land (not CSGs fault at all).

Just a small critique. It would be more professional if they redirected requests from PMs to a email. (Not that I personally minded at all.) Also providing customers with tracking #s for orders.

But overall, I am a happy camper! Thanks again CSG!

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Thank you for the valuable feedback! :thumbsup: We will do our best to continuously improve our services to you and the community! :)

Include drawings on my invoices.

I'll pass that on... not sure if we have an artist in house :thumbsup:

Got my brake pads and fluids in a timely manner, thanks mike!

FedEx or UPS lost one of my CSG shipments. Therefore CSG sucks! Just kidding :)

My next CSG package arrives next month.. just in time to get the BRZ ready for sale. I'll have to buy me some Essex front brakes for the M3 just so I can burn through all these brake pads I have.